Director, Operation HOPE Program & Business Development Strategy (Retail Banking), First Tennessee Bank
Steve Swain is the Director, Operation HOPE Program & Business Development Strategy (Retail Banking) at First Tennessee Bank, a subsidiary of First Horizon National Corporation. In this role, Steve is responsible for being the liaison between Operation HOPE, Inc. and First Tennessee Market and Line of Business Leaders. He has oversight of the required program guidelines while working directly with the Operation HOPE Counselors and Operation HOPE Line Management. Steve works closely with the internal teams which include Products, Marketing, Communications, Credit Risk and Community Reinvestment Act Officer to identify opportunities for new acquisition of deposits and lending products. Also, he partners with the Markets, Community Reinvestment Act Officer and Operation HOPE to identify new location opportunities for HOPE Inside centers.
Steve has been a part of First Tennessee Bank for the past 16 years which includes previously held positions as Director of Sales for Consumer Lending, West Regional Manager of Centralized Lending Group and Regional Sales Manager for Mortgage. Steve works closely with the financial literacy efforts of the corporation’s employee volunteer program. He is a current member of First Horizon’s Corporate Diversity Council for the past 6 years, where he served as the 2015 Subcommittee Chair on Leadership and Accountability. Also, he is a member of First Horizon’s Corporate Mentoring Program since 2011 and the Consumer Bankers Association. Prior to joining First Tennessee Bank, he held several leadership positions with Associates First Capital Corporation over a 13 year time period.
Steve received a Bachelor of Science degree in Communications from the University of Montevallo. He enjoys spending time with his wife (Selma) and their three children and participating in activities such as golf and coaching basketball.